Senate Democrats frustrated with 'botched rollout' of Obamacare

President Barack Obama on Wednesday met with frustrated Senate Democrats, some of whom fear the disastrous rollout of his signature healthcare law could complicate their already difficult re-election fights in 2014.

The Obama administration has faced intense criticism since hundreds of thousands of people have seen their health insurance policies canceled because they do not meet new benefit requirements, despite Obama's pledge that Americans could keep their current plans under Obamacare.

The fallout has been exacerbated by the fact that these people cannot shop easily for insurance alternatives on the malfunctioning website, HealthCare.gov.

Obama, joined by Vice President Joe Biden, sat down with 16 Senate Democrats, 15 of them who are up for re-election next year, many of them facing competitive races.

One of the senators, Mark Begich of Alaska, issued a statement after what he said was a two-hour session. He said he expressed his frustration at the website which has not worked properly since going live on Oct. 1.

"It's absolutely unacceptable in this day and age that the administration can't deliver on the promises it made to all Americans because of technical problems with a website," Begich said.

Senate Mark Pryor of Arkansas said after the meeting: "The American people are frustrated with the White House's botched rollout of the Affordable Care Act, and I am too."

"In today's meeting, I told the president and vice president three things: 1) fix the website immediately 2) address the problems with the law and 3) hold the individuals in charge accountable for these mistakes. I won't let up until these problems are fixed," he said.

The meeting came just before Obama left for Dallas to speak at two fundraisers for the Democratic Senatorial Campaign Committee.

In a sign of its political potency, the rocky launch of Obamacare appeared to help Republican Ken Cuccinelli cut into the lead enjoyed by Democratic Party insider Terry McAuliffe, who won Tuesday's election for Virginia governor.

The White House said Obama discussed efforts to ramp up communication and education outreach to consumers who have received or might receive letters about how their individual health plans might be affected.

Some of the senators have said they want the enrollment period extended. But Obama believes there is enough time to fix HealthCare.gov and get the people enrolled, White House spokesman Jay Carney told reporters.

"We'll be able to do that within the six-month enrollment period that we talked about," Carney said aboard Air Force One.

As many as 7 million Americans were expected to sign up for coverage in the first year through the online exchanges established under the 2010 Patient Protection and Affordable Care Act, according to the Congressional Budget Office. The law, upheld by the U.S. Supreme Court last year, mandates everyone have healthcare insurance coverage or pay a tax.

A significant shortfall in enrollees, particularly among young and healthy people who cost less to insure, would undermine the ability of the exchanges to work financially.

'Going to get this done'

Before the fundraisers in Dallas, Obama met about 100 volunteers who are helping people sign up for health insurance.

Dallas-Fort Worth has 1.1 million people without health insurance, 40 percent of whom are Latino, the White House said.

In his motorcade, Obama passed protesters holding signs saying "LIAR!" and "No Obamacare."

But volunteers with an interfaith group gave him a warm welcome. Obama thanked them for their help and urged them to keep working with the uninsured.

"I just want all of you to remember that as challenging as this may seem sometimes, as frustrating as healthcare.gov may be sometimes, we are going to get this done," Obama said.

Obama's top healthcare lieutenant was on Capitol Hill again on Wednesday where senators from both parties asked for details on the problems.

Democratic Senator Max Baucus, chairman of the U.S. Senate Finance Committee, said he was disappointed to hear the administration say it did not see problems with HealthCare.gov coming.

"When we asked for updates on the marketplaces, the responses we got were totally unsatisfactory. We heard multiple times that everything was on track. We now know that was not the case," he told U.S. Health and Human Services Secretary Kathleen Sebelius.

White House aides have said the website should be operating smoothly for most people by the end of November. Many Washington political figures have urged Obama to apologize for saying people can keep their plans if they like them, and propose fixes to take account of the plan cancellations.

The White House official said Obama, in the meeting with the senators, emphasized that he shared their commitment to ensuring that Americans who want to enroll in health insurance through Obamacare are able to in time for insurance coverage to start as early as Jan. 1.

The government technology office that supervised HealthCare.gov has undergone a shakeup following the website's troubled start.

Tony Trenkle, head of technology at the Centers for Medicare and Medicaid Services, is leaving the agency for the private sector, CMS spokeswoman Julie Bataille said on Wednesday. She said he "oversees all of our IT functions" but declined to describe his role in the website or say whether he had been asked to leave.

(Additional reporting by Susan Cornwell; Editing by Karey Van Hall, Bill Trott and Mohammad Zargham)