Don't let postal delays lead to late fees

By Compiled by Amanda Paulson

December 17, 2001

With many Americans fearful of opening letters, and frequent delays in the mail, paying bills on time has become a problem for some people.

But the website ConsumerReports.org is offering advice for consumers concerned about late fees on mortgages, and credit-card, and utility bills. A few of the tips mentioned on the site:

Check the postmarks of bills against their due dates. If you can't meet the deadline, contact the customer-service department in advance.

Ask that late fees received since Sept. 11 be removed. Contact the Federal Reserve Bank (202-452-3693) or Office of the Comptroller (800-613-6743) if you're not satisfied.

For problems with a Federal Housing Authority loan, contact a Housing and Urban Development counselor (800-217-6970). HUD has asked lenders for a 90-day moratorium on foreclosures for those affected by the attacks.