Internet sitings

www.TechPointer.com

What: Free technology support for every level of computer user.

The best parts: If you send an e-mail to this site, describing a computer problem, a technology specialist will respond with a solution. The site promises an answer within four hours after your question is posted.

TechPointer says its experts are trained to deal with questions at all levels - from how to install a sound card to finding shortcuts while programming in C++.

A Technology Chat Room lets you discuss computer problems and advice. And you can download drivers, software patches, applications, and other fixes to get you back up and running fast.

What you should know: The site is free because TechPointer.com relies on advertisers for revenue.

The site was founded by computer manufacturer and consultant William Lam, an expert in satellite networking and network integration. Mr. Lam has worked at the forefront of technology support and development for many years.

How to get there: Let Work & Money point the way to TechPointer: www.csmonitor.com/work