Hall's memoir/novel exposes the grittier side of the department store we all know and love: Nordstroms. Working as a handbag sales associate while struggling to write his movie screenplay, Hall's stories about the crazy customers, even crazier co-workers, and expensive bags will have you alternately laughing and crying.
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Retail Hell: How I Sold My Soul to the Store, Confessions of a Tortured Sales Associate, by Freeman Hall, Adams Media Corporation, 274 pp.