Skip to footer

GM CEO Barra looks ahead after 'troubling' year

General Motors CEO Mary Barra says the automaker is 'moving forward'  after a year full of scandal and embarrassing missteps. Despite an ignition switch defect linked to a recall of 2.6 million cars and linked to several deaths, GM sales climbed 5.6 percent in 2014. 

|
Mark Lennihan/AP/File
Mary Barra, CEO of General Motors, right, and Mark Reuss, Executive Vice President of Global Product Development for GM and President of GM America, watch the introduction of new Chevrolet cars at the New York International Auto Show in April. Barra held a roundtable with the press on Thursday as she wraps up a tumultuous first year as the automaker’s CEO.
  • By Phil LeBeau CNBC

After weathering a year filled with scandal, embarrassing missteps and the tarnishing of a corporate image that few companies have ever endured, General Motors is ready to turn the page on 2014.

Speaking before a group of reporters from the automaker's Detroit headquarters Thursday, CEO Mary Barra—who marks her first anniversary at the company's helm this month—said: "I didn't expect it to unfold like it did. It was clearly a tragedy and troubling."

"GM has learned from it and is moving forward."

If you were expecting Barra to rehash how GM engineers and executives created, and then failed to acknowledge, faulty ignition switches in 2.6 million vehicles, think again. Over the past year, the CEO has stood up, taken the bashing and focused on getting past the scandal.

She started by creating a new office inside the company to oversee how it handles safety issues. After that, she announced that the automaker would start holding executives and employees accountable for their actions, or lack thereof.

"The message internally is we have to be quick, and be quick to respond in minimizing challenges," she said.

Although Barra said she can tell GM is a better company, there's yet to be any third-party data to back that claim—if it ever comes. The proof will be in vehicle reliability scores and the number of recalls the company issues in years to come.

Still, there's no denying buyers have gotten past the recall scandal and any doubts it may have created.

GM's sales climbed 5.6 percent last year, according to research firm Autodata. That's equivalent to the sales increase of the overall U.S. auto industry over the same period.

Meanwhile, the automaker is selling new models for more than $36,000, on average. That leads the industry among nonluxury automakers, according to TrueCar.com.

In China, GM is a strong No. 2 and in Europe, the company is on track to turn a profit in 2016. That would be GM's first profit in Europe since 1999.

"GM is moving in a very positive direction. We are making the right decisions," Barra said. "Getting by is not my idea of winning."

You've read  of  free articles. Subscribe to continue.
Real news can be honest, hopeful, credible, constructive.
What is the Monitor difference? Tackling the tough headlines – with humanity. Listening to sources – with respect. Seeing the story that others are missing by reporting what so often gets overlooked: the values that connect us. That’s Monitor reporting – news that changes how you see the world.
editor@csmonitor.com
Subscribe
Mark Sappenfield
Editor

Dear Reader,

About a year ago, I happened upon this statement about the Monitor in the Harvard Business Review – under the charming heading of “do things that don’t interest you”:

“Many things that end up” being meaningful, writes social scientist Joseph Grenny, “have come from conference workshops, articles, or online videos that began as a chore and ended with an insight. My work in Kenya, for example, was heavily influenced by a Christian Science Monitor article I had forced myself to read 10 years earlier. Sometimes, we call things ‘boring’ simply because they lie outside the box we are currently in.”

If you were to come up with a punchline to a joke about the Monitor, that would probably be it. We’re seen as being global, fair, insightful, and perhaps a bit too earnest. We’re the bran muffin of journalism.

But you know what? We change lives. And I’m going to argue that we change lives precisely because we force open that too-small box that most human beings think they live in.

The Monitor is a peculiar little publication that’s hard for the world to figure out. We’re run by a church, but we’re not only for church members and we’re not about converting people. We’re known as being fair even as the world becomes as polarized as at any time since the newspaper’s founding in 1908.

We have a mission beyond circulation, we want to bridge divides. We’re about kicking down the door of thought everywhere and saying, “You are bigger and more capable than you realize. And we can prove it.”

If you’re looking for bran muffin journalism, you can subscribe to the Monitor for $15. You’ll get the Monitor Weekly magazine, the Monitor Daily email, and unlimited access to CSMonitor.com.

Subscribe to insightful journalism

QR Code to GM CEO Barra looks ahead after 'troubling' year
Read this article in
https://www.csmonitor.com/Business/Latest-News-Wires/2015/0109/GM-CEO-Barra-looks-ahead-after-troubling-year
QR Code to Subscription page
Start your subscription today
https://www.csmonitor.com/subscribe