Verizon vs. AT&T vs. Sprint vs. T-Mobile: Who's best in your city?
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It's a clash of the carriers! Gearheads love to compare the nitty gritty of different smart phones. But what about the networks? Without a strong carrier presence in your city, many of those smart phone features go to waste. So, if you're unhappy with your current network, moving to a new state, or drooling over a phone on a different network, here's a quick carrier cheat sheet.
Consumer Reports' Winter 2010 reader survey tracked carrier quality in 26 metro areas. Here's its city-by-city breakdown. Note: This report shouldn't make or break your buying decisions. (Here in Boston, plenty of Monitor editors are happy with last-place AT&T.) But the list might help focus your search for the phone that best fits your life.
Atlanta: Verizon is the only carrier with any positive ratings. T-Mobile came in second, followed by Sprint, then AT&T.
Boston: Beantown is definitely not "the Hub" of cellular networks. No carrier got a positive rating. Verizon, T-Mobile, AT&T, then Sprint.
Charlotte, N.C.: AT&T and Sprint both got below satisfactory "dropped calls" rating. Verizon, Sprint, then AT&T.
Chicago: Verizon again leads the pack. T-Mobile, Sprint, and AT&T follow.
Cleveland: Verizon, Sprint, then AT&T.
Columbus, Ohio: No carrier got a negative mark, but only Verizon did well. Verizon, Sprint, then AT&T.
Dallas-Fort Worth: Verizon gets the best possible grade for "dropped calls." Verizon, AT&T, T-Mobile, then Sprint.
Denver: AT&T gets its worst rating in the nation, with black marks in "no service," "dropped calls," and "static." Verizon, T-Mobile, then AT&T.
Detroit: Verizon, T-Mobile, AT&T, then Sprint.
ALSO SEE: Verizon iPhone versus AT&T iPhone: The top three differences
Houston: A great city for Verizon customers, with sterling marks in the service and dropped-call categories. Verizon, T-Mobile, then AT&T.
Indianapolis: Verizon, AT&T, then Sprint.
Las Vegas: One of T-Mobile's best cities, but Verizon is still the safe bet. Verizon, T-Mobile, Sprint, then AT&T.
Los Angeles: AT&T and T-Mobile earn terrible grades for dead zones. Verizon, Sprint, T-Mobile, then AT&T.
Miami: Another strong city for Verizon, with top grades for areas served and few dropped calls. Verizon, Sprint, T-Mobile, then AT&T.
Minneapolis-St. Paul: Verizon, T-Mobile, Sprint, then AT&T.
New York: Infamous for bad AT&T reception, especially for iPhones. Verizon, Sprint, T-Mobile, then AT&T.
Philadelphia: Verizon, T-Mobile, then AT&T.
Phoenix: The Consumer Reports survey gave Verizon its highest rating here. Verizon, T-Mobile, Sprint, then AT&T.
San Antonio: A great city for every network, with no negative marks. Verizon, T-Mobile, AT&T, then Sprint.
San Diego: Verizon, T-Mobile, Sprint, then AT&T.
San Francisco: Another city know for poor AT&T service, particularly since the iPhone debuted. Verizon, T-Mobile, Sprint, then AT&T.
Seattle: Verizon, T-Mobile, Sprint, then AT&T.
St. Louis: No negative marks for any carrier, but Verizon got the only positive grades. Verizon, T-Mobile, AT&T, then Sprint.
Tampa, Fla: AT&T's best city. Verizon, AT&T, T-Mobile, then Sprint.
Washington, D.C.: Verizon, T-Mobile, Sprint, then AT&T.
There you go! Verizon topped the satisfaction charts for every city. AT&T came in last place for 19 of them. (Not good news for AT&T, since its flagship, the iPhone setting, sets sail for Verizon in February.)
Thinking of switching carriers? Here's a great phone for each carrier.